Storage of Audio Recordings
Account Activity allows you to see not only pertinent details about call and message history but also provides access to audio recordings for a period of time.
Call recordings and Channel Messages are currently stored indefinitely or as long as your account remains active. Work is being done to bring storage duration inline with customer selected data retention periods.
|Conference Calls||Activation Code calls, manually activated conference calls and Tasking Line conference calls||Indefinitely|
|Tasking Lines||Inbound calls||Indefinitely|
|Operations Lines||Inbound calls||Indefinitely|
|Recorded Greetings||Custom greetings for Operations and Tasking Lines||Indefinitely|
|Text to Voice||Outbound Text-to-Voice notifications (created on demand or from Prepared Message)||Indefinitely|
|Voice Notification||Outbound Voice Notification (Create on-demand or generated from Prepared Message)||Indefinitely|
|Voice Notification||Prepared Voice Notification stored as part of a Prepared Message (created in advance)||Indefinitely|