Storage of Audio Recordings
Account Activity allows you to see not only pertinent details about call and message history but also provides access to audio recordings for a period of time.
How long are call and other recordings retained?
TEAMS
| TYPE | DETAILS | DURATION |
| Conference Calls | Activation Code calls, manually activated conference calls and Tasking Line conference calls | 30 Days |
| Tasking Lines | Inbound calls | 30 Days |
| Operations Lines | Inbound calls | 30 Days |
| Recorded Greetings | Custom greetings for Operations and Tasking Lines | Indefinitely |
Community
| TYPE | DETAILS | DURATION |
| Text to Voice | Outbound Text-to-Voice notifications (created on demand or from Prepared Message) | 30 Days |
| Voice Notification | Outbound Voice Notification (Create on-demand or generated from Prepared Message) |
30 Days |
| Voice Notification | Prepared Voice Notification stored as part of a Prepared Message (created in advance) | Indefinitely |