Configure D4H Qualifications

If you choose, Connect Rocket can move your Contacts 'Off Duty' in the event that one of their required qualifications expire in D4H. Once enabled, this feature will review the qualifications once each day and move those individuals with required qualifications that have expired, 'Off Duty.'

Step 1

Navigate to 'Manage Account' via the profile menu.

Step 2

Select 'D4H Qualifications' from the page navigation.

Step 3

Once the qualifications page has loaded, you will see all of the qualifications that you have entered in D4H. Using the toggle, select the qualifications that are required for your organization's Contacts to be 'On Duty.' Contacts with required qualifications that have expired in D4H will be moved 'Off Duty' in Connect Rocket. This will also be reflected in D4H with the expired qualification indicated.

NOTES

• To restore a Contact to an 'On Duty' state, you must resolve the expired qualification(s) in D4H.
• If you force the Member back 'On Duty' in D4H without first resolving the expired qualification, Connect Rocket will move the Member back 'Off Duty' with the next sync.
• D4H includes a time when entering qualification expiry dates. We recommend using 11:59 PM on the date of expiry for all qualifications.