Using Locate via Text Message

If you don't have access to the Connect Rocket web app or mobile app, you can send a Locate request from any text-capable phone. Your mobile number must be saved in a Contact profile in your Connect Rocket account, and Locate & Message must be turned on. You don't need any prior information about the subject other than their phone number.

This method provides location only. It always sends a Locate request first, whether your account starts sessions Locate first or Message first. It does not include the Messages tab, battery level, or translation. If you need to communicate with the subject beyond the location request itself, you can text them directly from your own phone. That is a regular text message exchange between the two phones and doesn't involve Connect Rocket.

Step 1

Send a text message to your Connect Rocket phone number. If you don't know it, ask your account Administrator. The message should read Locate, followed by a space and the subject's 10-digit phone number. For numbers outside North America, see Using Locate with international numbers.

Step 2

Connect Rocket sends the subject a text message containing your Initiation Message and a link. Depending on their phone, the link may appear with a preview image or as a plain web address. When they tap the Locate link, a Connect Rocket web page opens in their phone's browser. Depending on the privacy settings on their phone, it may ask them to allow location sharing. Once they allow it, their phone sends its location to Connect Rocket.

Step 3

Once the subject's location is received, Connect Rocket sends a text message back to you with a single set of coordinates and a link to a map showing the location. The web app can show up to 6 sets of coordinates as the location is refined, but this method sends only one.

For requirements and best practices when using Locate, see Locate & Message: Requirements and Best Practices.