Configuring Locate & Message

Locate & Message lets you pinpoint a subject's location and exchange text messages with them. If you don't intend to use this feature, leave it disabled — no other configuration is required.

Step 1

Navigate to Manage Account via the profile menu.

Step 2

Select Locate & Message from the left-hand navigation.

Step 3

Enable the Enable Locate & Message toggle to activate the feature.

Step 4 - Translation (optional)

Enable Locate & Message Translation to automatically translate text messages between you and the subject, allowing each side to communicate in their own language. You are only charged when a message is translated.

Step 5 - Coordinate Display Format

Select how you want coordinates displayed when a subject's location is returned. Available formats are:

  • Degrees, Decimal Minutes — 49º 42.173' N, 123º 9.323' W
  • Decimal Degrees — 49.7028, -123.1553
  • Degrees, Minutes, Seconds — 49º 42' 10.37" N, 123º 9' 19.29" W
  • UTM Coordinates — 10U 488794 5505611

Step 6 - Initiation and Completion Messages

Customise the messages sent to the subject during the Locate process:

  • Initiation Message — sent when a Locate request is first sent to the subject. Use this message to explain what's happening and put the subject at ease.
  • Completion Message — sent once the subject's location has been obtained. Use this message to share helpful information while the subject waits for help to arrive.

You can preview both messages in the interface before saving.

When done, select Update.

Locate & Message is now ready to use. See Using Locate & Message for guidance on sending your first Locate request.

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