What are Polls?

You can use polls when you send notifications to gather responses from recipients. Polls can gather single or multiple answers and are created in advance and stored in a library until deployed. Polls can be added to an outbound notification, whether triggered manually or through a workflow.


Polls are comprised of:

  • Poll name.
  • Poll question.
  • A Duration, or time frame for which a poll will remain 'open' and able to collect responses.
  • Poll Answers.

Polls can be responded to be several methods:

  • Via the Notification page of the Teams mobile app.
  • Via email.
  • Via telephone keypad (Analog call).
  • Vial the Voice page of the Teams mobile app (VoIP call).

Some examples of events you might want to create a poll for:

  • Checking staff availability.
  • Requesting response status at the outset of an incident.
  • Finding the best date(s) for training.
  • Requesting 'Fit for Duty' status.
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