What payment methods do you support?

Credit Card

We currently accept Visa, Mastercard and AMEX. Payment can be made by selecting the 'Pay with Card' option when viewing online invoices. You can also add a credit card to your account to make pre-authorized payment.

INTERAC e-Transfer

INTERAC payments can be directed to billing[at]connectrocket.com. Please include the invoice number(s) in the message field to ensure your payment correctly attributed to your account. No question/answer is required to make an INTERAC payment. For organizations that require multi-party payment approval, your financial institution can usually accomodate this process.

Electronic Funds Transfer (EFT)

For organizations wishing to make payment via EFT, please send an email to billing[at]connectrocket.com and request EFT details. We'll follow-up shortly with bank routing details.

Notes

Paperwork and Contracts: Due to the volume and variety of EFT enrolment forms created by our customers, we can't undertake to complete paperwork for and/or agree to specific terms around EFT payment. This policy helps to reduce administrative burden and keeps costs low for all of our customers. We will however, provide all of the information required by banking institutions to establish routing as well as a copy of a void cheque and email authorization to make payment to our account. If this is insufficient for your internal business requirements, please take advantage of one of our other payment methods.