Configuring Polls

Step 1

Navigate to 'Manage Account' via the profile menu.

Step 2

Select 'Polls' from the page navigation.

Step 3

Select 'Add a Poll' to begin the process of configuring your poll.

Step 4

Next, populate your poll.

  1. Set a name for your poll. This name will be used to select the poll from a list in the future, so ensure your name is descriptive and easy for other users to recognize.
  2. Create the question you wish to ask when your poll is sent.
  3. Set how long you want the poll to remain open and able to collect responses for. Once a poll is sent, the duration timer starts. Once the selected time has passed, the poll will close and be unavailable for gathering responses. If needed, this value can be modified when you send a poll.
  4. Next decide if you want your poll recipients to be able to select multiple answers. Do not enable this feature to create a poll where you only want recipients to be able to select a single answer.
  5. In some circumstances, you may want to expose poll answers to your entire organization. In these instances, enable the toggle: Allow mobile app users to see all responses to poll. To learn how mobile app users can view poll response, please look here.
  6. Next, create the answers for your contacts to choose from when your poll is sent. The colour selector allows you to adjust the colour of the buttons that your audience will interact with when viewing an open poll. Poll answers will display in the order they are created.

When done, click 'Save'.

Your finished poll can now be viewed in the polls index and is available for use.

Notes

  • Poll questions and answers work best when they are succinct.
  • Closed polls can no longer gather responses. Don't worry, We'll let visitors to a closed poll know they can't respond.
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