How do I set the Data Retention Period for my account?
As an Administrator, you can control how long Connect Rocket retains your account activity, including call and notification history—by setting a Data Retention Period.
You can choose to retain data for anywhere from 6 months to 7 years with intervals in between.
Important: Once you select a retention period, any data exceeding that timeframe will be permanently deleted and cannot be recovered. Additionally, as new data ages beyond your selected period, it will be automatically deleted on an ongoing basis. While you can change your Data Retention Period at any time, please note that previously deleted data cannot be restored by switching to a longer retention period.
Step 1
Navigate to Manage Account via the profile menu.
Step 2
You will land on the Settings page by default.
Step 3
Locate the Data Retention section. Using the dropdown menu, select your desired retention period, then click Update at the bottom of the section. That's it—your settings have been saved.
