What are Workflows

Workflows allow you to automate recurring communication processes within your organization.

Workflows can be setup to initiate outbound conference calls, send text messages, text-to-voice calls and/or polls to one or more group(s) of contacts. With workflows, you can decide to leverage all of the communication options available or just one.

To learn more about configuring workflows, see Configuring Phone Numbers.

A note about Workflows

In certain use cases, Workflow configuration can be quite complex. For this reason, our team is available to assist with Workflow design and implementation. Open a Support Ticket to get started.