What are Workflows

Workflows allow you to automate recurring communication processes within your organization. Workflows are associated with phone numbers and are configured when setting up phone line types.

Workflows can be setup to initiate outbound conference calls, send text messages, text-to-voice calls email, push messages and/or polls to one or more group(s) of contacts. Workflows can also distribute documents and trigger web hooks. With workflows, you can decide to leverage all of the communication options available or just one.