Creating Prepared Messages

Step 1

Navigate to 'Manage Account' via the profile menu.

Step 2

Select 'Prepared Messages' from the page navigation.

Step 3

To create a Prepared Message, click 'Add a Prepared Message'. Add a description and the content for the message that you would like to save for future use. You can also add any attachments that you would like to include. When done, click 'Update' to save the Prepared Message. Once saved, your message will be available next time you go to send a notification.

Notes

Prepared Messages can also be created with placeholders for dynamic content that can be easily updated when deployed. In the below example, we show an overtime callout for a fire department, where a number of dynamic elements have been bookended by double square braces. Once deployed, users can double-click on the content between the double square braces to update the details. Placeholders for dynamic content must be comprised of single words and cannot be comprised of multiple words. As an example, [[Nature of Incident]] is not an acceptable format. Adding hyphens or underscores to the placeholder text will remedy this problem: [[Nature_of_Incident]].