iOS Critical Alerts
Apple Critical alerts ignore the mute switch and Do Not Disturb feature of your device. The application will play a Critical Alert sound regardless of the device settings. You can specify a custom sound and volume.
Follow the below steps to ensure iOS Critical Alerts are enabled on your device.
iOS Critical Alerts will use the notification sound you have selected for Connect Rocket. You can also adjust the volume of Critical Alerts to be unique to Connect Rocket.