iOS Critical Alerts
Apple Critical alerts ignore the mute switch and Do Not Disturb feature of your device. The application will play a Critical Alert sound regardless of the device settings. You can specify a custom sound and volume within the Connect Rocket Teams app.
You will be prompted to enable Critical Alerts when you first install the app. If you fail to do this or wish to change the handling of Critical Alerts, you can follow the below steps.
Open the Connect Rocket app and navigate to the Notification page. Then select the gear icon in the top right of the viewport.
iOS Critical Alerts will use the notification sound you have selected for Connect Rocket notifications. If you opt to enable Critical Alerts, you can also adjust the volume of Critical Alerts to be unique to Connect Rocket.