Verbal consent for toll-free text messaging
If your Teams account uses a toll-free phone number to send text messages, you must obtain verbal consent from each contact before sending them any messages.
Use the following script when obtaining consent. The script must be followed as written.
Verbal Opt-In Script
Administrator:
To send you informational SMS alerts from [Your Organization Name] via Connect Rocket, I require your verbal consent. Message and data rates may apply. Message frequency may vary. You can reply STOP to stop or HELP for help. Terms at connectrocket.com/terms. Do you consent to receive these text messages? Please reply with Yes or No.
Contact:
Yes
Administrator:
Thank you. You will now receive text messages from [Your Organization Name]. Remember, you can reply with STOP at any time to unsubscribe.
If a contact does not consent, do not add their phone number to Connect Rocket. They cannot be sent text messages by your organization.