What is text-to-voice?
When you choose to deliver a notification as a Text-to-voice call, Connect Rocket will run the contents of your message through a text-to-speech engine. The output is computer generated audio that can then be delivered in a voice call to recipients when they pick-up the inbound call.
What are the advantages of 'Text-to-Voice'?
Text-to-voice enhances the already excellent reliability of Connect Rocket - building on our Multi-Channel Messaging (MCM) approach. Text-to-Voice provides a third delivery method to ensure your message has the greatest chance of arriving at it's destination. If you're taking advantage of everything Connect Rocket has to offer, your message will now be delivered via text, e-mail and voice.
Regular text messaging is a fantastic alerting tool but can often prove ineffective at waking responders in the night. Opting to send your text messages via text-to-voice means you can leverage the volume and persistence of a phone call to wake even deep sleepers.
Sometimes it's just easier to pick-up the phone. Text-to-voice gives you that option. If you prefer a text message or e-mail, you'll still receive your message via those channels in the same way you always have.
While our text-to-voice engine does an excellent job of reading most text, there are a few things you can do to help things along.
As a general rule, if you send an unintelligible text, the application will struggle to read it. With this in mind, use proper grammar and punctuation in your outbound messages.
It's also important to avoid abbreviations. As an example, don't type 'crk' but the long form 'creek' for a better quality message.