Ending a voice/text-to-voice call
To leave the call at any time, you can end your call by hanging up or pressing the star (*) key on your handset.
Important: VoIP Lines:
If you rely on Voice over Internet Protocol (VoIP) for your phone service, you might find that you cannot always terminate a Connect Rocket call. Despite hanging up the receiver, you will not be able to obtain a dial tone upon picking up the phone again. In some instances, this may last for seconds or even a couple on minutes. This arises because your VoIP provider has failed to properly relay the information related to the termination of your call to our application. To avoid this problem, you can press the 'Star' key on your telephone keypad to manually terminate your call.