How do I conduct an application test?
An application test is a fast and effective way to exercise the core components of your Connect Rocket account. This test will iniitaite both a text message and voice call to the initiator of the test. Once complete, you'll know that your account has the capacity to send text messages and originate voice calls.
Dial your Connect Rocket phone number, from a phone number that is associated with a contact in your account. This number must be able to receive a text messages.
When prompted to enter a workflow code, enter the global test code: TEST ( 8378). Once entered, the application will confirm that your test has been queued.
Within a few seconds you will receive a test call and text message to verify the system is operating properly. No other contacts will receive the test call or text message.
If you do not receive a call or text message, test the system a second time.
If you still do not receive a call or text message, activate your back-up communication plan and contact us.