Using Locate with international numbers

Locate works with international numbers exactly the same way it works with domestic numbers — no special configuration is required. For a general overview of using Locate, see Using Locate & Message.

Sending a Locate request to an international number

Connect Rocket automatically adds the international access code for you. Do not prepend the number with '011'.

Enter the country code — without the leading '0' — followed by the subject's phone number. Add a name or other identifier, then select Locate.

Below is an example using a fictitious German mobile number.

Considerations

Locate is subject to the same requirements regardless of whether the number is domestic or international. See Locate & Message: Requirements and Best Practices.

If the subject is travelling and does not have a roaming or data plan active, their device will not be able to receive the Locate request or share its location.

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