Using Locate with international numbers

Locate & Message works with international numbers the same way it works with numbers in your own country. No special configuration is required. This is true whether your account starts sessions Locate first or Message first, and phone numbers in all countries are supported. Charges may apply for international text messages. For instructions on using the feature, see Using Locate & Message – Locate Prioritized or Using Locate & Message – Messages Prioritized.

Sending a Locate request to an international number

Connect Rocket automatically adds the international access code for you. This is the code that tells the phone network you're calling another country. For example, if you're sending from North America, don't enter "011" before the number.

Enter the country code, followed by the subject's phone number without its leading 0. You don't need to enter a "+", and you can include spaces. You can also add a name or other identifier. This is optional. Then select Locate. If your account starts sessions Message first, select Start instead.

Below is an example using a fictitious German mobile number. The country code is 49, followed by the number without its leading 0.

Considerations

Locate & Message has the same requirements whether the number is in your own country or abroad. See Locate & Message: Requirements and Best Practices.