Connect Rocket Changelog
Shipped June 11, 2026
Teams: Web App
- Added improved inbound call recording playback for Workflow, Message, Direct Connect, Cascade Connect, and IVR phone lines in Account Activity.
Shipped June 1, 2026
Teams: Web App
- Introduced Craig, Connect Rocket's AI Agent. Craig brings two new capabilities to Teams: Prompts, which deliver real-time data briefings from public government sources on demand or automatically via Workflows; and Agents, which monitor conditions around the clock and alert the right people the moment a threshold is crossed. Read more here.
Teams: Mobile Apps
- iOS & Android: Added option for Administrators to expose Prompts in mobile apps.
👉 Please book an orientation session if you'd like a walkthrough of these new features.
Shipped May 28, 2026
Teams & Community: Web App
- Resolved an issue that limited results when searching Account Activity using the 'Contact' field.
Shipped May 18, 2026
Teams: Web App
- Resolved an issue that may have prevented a conference call participant from rejoining a call that they previously exited.
- Resolved an issue that may have prevented the setting of poll answer colours.
- Added the option for users to include themselves in conference calls started from the Dashboard, if they are not a contact in at least one of the groups being called.
Shipped April 29, 2026
Teams: Web App
- Added a webhook action to Workflows.
Shipped April 20, 2026
Teams: Web App
- Added the option to send attachments by text message when using Locate & Message.
Shipped March 26, 2026
Community: Web App
- Added new AI-powered writing assistant to help draft clear, effective notifications faster, without sacrificing accuracy. See configuration and usage instructions.
- Added new text to voice option to speed up voice message generation.
👉 Please book a training session if you'd like an orientation to these new features.
Shipped March 19, 2026
Teams: Web App
- Resolved an issue that impacted Channel availability for some users.
Shipped February 26, 2026
Teams: Mobile Apps
- iOS: Resolved an issue where users were sometimes unable to dismiss the keyboard while viewing images within a channel.
- iOS & Android: Enhanced image pre-processing for more reliable file uploads to channels.
Shipped February 24, 2026
Teams & Community: Web App
- Streamlined in-app alerts for more consistent styling and behaviour.
Shipped January 20, 2026
Teams: Web App
- Added the option to set up Primary and Alternate Call Flows when configuring Message, Direct Connect, Cascade Connect and Interactive Voice Lines. Read more here.
- We've added the ability to automatically resend notifications to users who haven't responded to a poll after a specified time. Read more here.
Teams: Mobile Apps
- iOS & Android: Added a Country dropdown to the initial authentication page for more reliable setting of the phone region.
- Android: Fixed an issue that could cause the app to crash when responding to polls.
👉 Please book a training session if you'd like an orientation to these updates.
Shipped January 19, 2026
Teams: Web App
- Streamlined the configuration process when setting up Interactive Voice ('IVR') options as part of an IVR Phone Line. Read more here.
Shipped January 5, 2026
Teams & Community: Web App
- Improved scrolling behaviour in Account Activity to better retain the user's position when reviewing events in the Activities and Activations tabs.